EUR

Return Form

You can return your items easily by arranging to have them collected Monday to Friday or by dropping them to your nearby An Post Office. The cost is €6 to have your package collected or €4.95 to drop it to the post office. For more information visit: https://www.anpost.com/Post-Parcels/Click-and-Post/Returns. It is advisable to obtain proof of postage as we will not be held responsible for lost or damaged item(s) through the post. 

Click here to download and print the form.

ROI Customers Only – An Post Returns 

Step 1: Complete the returns form below. 
Step 2: Repackage the item(s) you wish to return in their original condition, in their undamaged packaging with your completed returns form enclosed. 
Step 3: Go to www.anpost.com/Post-Parcels/Click-and-Post/Returns and fill in your details. 
Step 4: Select a Returns Pick up from your home on a day that suits you or choose a suitable drop off point. 
Step 5: If you choose to have your package collected, An Post will call you on your selected collection day and issue the returns label for you. 
Step 6: You can track your return online with An Post via the email confirmation. 
 

Please note items must be returned within 14 days of purchase and be in a saleable condition. This means returning the item(s) to us in the original condition, unused, its original packaging, with garment tags and ‘do not remove tag’ still attached. 

We are pleased to offer exchanges where stock is available. To make the process hassle-free, we will cover the cost of postage for the new exchanged item. Simply get in touch with our customer service team customercare@seagreen.pro to initiate your exchange, once we have received your return we will take care of the rest. 

 

Name
Order Number  

Please enter a reason for your return; 

  1. Incorrect Size or Fit: The item doesn’t fit as expected. 

  1. Damaged or Defective: The item arrived damaged or has a defect. 

  1. Wrong Item Received: The item received is not what was ordered. 

  1. Changed Mind: No longer want the item. 

  1. Product Not as Described: The item does not match the description or images on the website. 

  1. Quality Issues: The item doesn’t meet quality expectations. 

Item Reason for Return QTY Exchange/Refund







 

Once we have received the item(s) a refund will be issued to your credit/debit card. If you have any queries about returning items please contact our Seagreen team on +353 85 880 6000 or customercare@seagreen.pro 

Lots of Love, 
The Seagreen Team x 

 

 

Delivery

We know it's important for you to receive your order quickly. We pride ourselves on having the best delivery options for our customers including convenient services such as Same Day & Next Day Delivery.


DHL Same Day Delivery

€20 (Dublin only)

Receive items same day

Order before 12pm M-F


€15 (Nationwide)

Receive items the next day

Order before 12pm M-F


Express Delivery

€8 (Nationwide)

Receive items within 2-3 days

Order before 1pm M-F

 


International Delivery

Cost and delivery timeline quoted at checkout

 

EASY AND CONVENIENT

Returns

Easy returns for customers of Seagreen in Ireland via An Post:

If you wish to return an item you can do so by filling out the return form in your parcel. Please repackage the item(s) in their original condition with the return form enclosed (please fill in your order number, reason for return etc. so we can process it as quickly as possible for you).  

Visit An Post Returns Site and book a convenient time for the package to be collected or choose a suitable drop off point.  

We ask that you do this within 14 days of receipt to adhere to our returns policy.

Non-Returnable Items:

Beauty and earrings and some lifestyle goods cannot be returned. Please see our terms and conditions for more details.     

Sale Item Returns:

We kindly ask that you return sale items to us within 7 days of receipt. 

Further Information:

Returns Address: Seagreen, 6a-7a Monkstown Crescent, Monkstown, Co Dublin A94 HN50, Ireland 

Once we have received your package via An Post or DHL it will go through quality control and you will be notified via email once your refund has been processed. Refunds take 7-10 working days to clear depending on your bank provider. You can also request store credit which will be activated immediately. 

If a consumer has received their package and would then like to make a return, the responsibility of the package is with the consumer until it is accepted at Seagreen. If a consumer is returning a parcel to Seagreen please use a track and trace service.